Court docket filings in New York have named a suspect within the information breach that uncovered hundreds of Coinbase prospects and allege that staff at outsourcing agency TaskUs took bribes price greater than half one million {dollars} to leak delicate info.
The amended class-action grievance, filed Tuesday within the Southern District of New York, expands on earlier disclosures about how criminals infiltrated Coinbase’s help operations in India.
Plaintiffs accuse TaskUs of systemic failures and concealment, saying insiders funneled person information to hackers from late 2024 till the breach was uncovered in Jan. 2025.
Court docket paperwork reveal additional particulars of the Coinbase information breach. Ashita Mishra, an worker at Coinbase's outsourced customer support firm in India, stole delicate buyer info, together with social safety numbers and checking account particulars, beginning in September 2024.…
— Wu Blockchain (@WuBlockchain) September 17, 2025
TaskUs Workers Allegedly Paid $200 a Picture to Leak Coinbase Information
In keeping with the submitting, TaskUs staff have been paid $200 per image to {photograph} buyer info displayed on their pc screens. The grievance estimates that the bribes generated at the very least $500,000, a sum equal to the annual salaries of greater than 100 staff in India.
Investigators recognized one employee, Ashita Mishra, as becoming a member of the conspiracy as early as Sept. 2024. The submitting says she saved private information from greater than 10,000 Coinbase prospects on her telephone and at occasions took as much as 200 pictures a day.
The paperwork describe a “hub-and-spoke” conspiracy wherein Mishra and an confederate directed smaller teams of TaskUs staff to gather and cross alongside Coinbase person information.
The submitting claims that many individuals have been unaware of others’ involvement, permitting the operation to proceed even when one particular person was uncovered.
Grievance Says TaskUs Tried to Silence Insiders Over Information Leak
TaskUs dismissed round 300 employees in January after discovering the scope of the breach. Plaintiffs allege the corporate tried to silence insiders who raised considerations and even fired human sources personnel who started investigating.
Reuters beforehand reported that TaskUs employees used private telephones to seize screenshots of Coinbase accounts, exposing names, addresses, transaction logs and financial institution particulars. The brand new grievance characterizes the scheme as “a far broader and coordinated felony marketing campaign” than TaskUs has admitted publicly.
@Coinbase has disclosed an information breach involving a small subset of buyer info.#Coinbase #DataBreach https://t.co/qfBEmf3Cc0
— Cryptonews.com (@cryptonews) Might 15, 2025
The plaintiffs additionally accuse TaskUs of delaying disclosure. They argue that Coinbase knew concerning the leak in January. Nevertheless, the corporate solely went public in Might. By then, criminals had already stolen between $180m and $400m in buyer property.
Change Reduce Ties With Abroad Brokers Following Information Leak
Coinbase stated it notified regulators and customers as quickly because it grew to become conscious of the breach and reimbursed affected prospects.
In response, the corporate stated it terminated the TaskUs personnel concerned, reduce ties with different abroad brokers and applied tighter controls. It has not publicly named the opposite overseas brokers implicated.
The case exposes the dangers of outsourcing crucial buyer capabilities within the crypto business, the place exchanges deal with delicate private information alongside monetary property.
Analysts say the allegations, if confirmed, may reshape how exchanges handle offshore operations.
For TaskUs, the claims may show damaging to its popularity as a trusted enterprise course of outsourcing supplier.
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